How do I place an order?
You can place an order on our website at www.perfumebaazaar.com. Or we can place an order for you if you call us at 021-36171000. You can also message us on Facebook, Instagram, and WhatsApp. You would have to share your Name, Email, Mobile Number, and Address.
Do you have Authentic products?
We only deals in 100% Authentic branded fragrances directly imported from UAE. We have a zero-tolerance policy for counterfeit products. We provide 100% money-back guarantee only if our products are unable to meet customer expectations related to its originality and genuineness.
Our products are sourced either from the principal companies or the authorized distributors/suppliers of the brands.
How do I confirm my COD order?
You can message us on Facebook, Instagram, or WhatsApp or call us at +92-21-36171000 to confirm your order. Alternatively, you could wait for us to call you, we call thrice before cancelling a customer-placed order.
Maximum amount of COD (cash on delivery) orders:
There are no cash-on-delivery services available for orders exceeding more than Rs.15,000. In this case, please pay via online credit card or bank transfer.
Can I modify or cancel my order once it is placed?
Please check our cancellation policies for better understanding of this section.
How long will my delivery take?
Once the order has been confirmed, the expected delivery time is 5-6 working days.
How do I track my order?
Once a tracking number is tagged on your order, you will be notified via SMS and Email, after that you can track your order using our logistic partner’s website.
You can track your order through this link Tracking via M&P.
Where is your store located?
We are an E-Commerce and we operate online. We do not have any physical store.
What payment options are available?
You can transfer money to us through Direct Deposit, we also have Credit Card, Debit Card available. And we also offer Cash on Delivery services (COD). There are no cash-on-delivery services available for orders exceeding more than Rs.15,000. In this case, please pay via online credit card or bank transfer.
Where can I complain if I have an issue with my order?
What is your Exchange and Return policy?
Perfume Baazaar deals in original perfumes imported from UAE. In case, the customer found any issue in bottle packaging, leakage, and tempered during the logistics only then we can return 100% perfume price on the basis of defective. There is no refund applicable on the perfume lasting and fragrance likeness. If there is any issue with the product, please contact us via call, email or our social media pages.
Availability, Errors and Inaccuracies.
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Links To Other Web Sites.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Perfume Baazaar.
Perfume Baazaar has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Perfume Baazaar shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. In certain cases, we may ask for additional information or documents to process your order.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.